- How long will delivery take?
Please allow 3-4 business days for delivery to all the major centers and up to 5 business days for more remote areas. Please bear in mind that we don't deliver on weekends or public holidays.
- Can I track my Betty order?
- I did not receive email notification for my order or shipping confirmation, what should I do?
- Is it safe to enter my card details during the payment process?
Yes. We use Payfast and Payflex which are some of the country's leading payment processing solutions. They go to great lengths to keep your details and sensitive information secure. Should you experience any issues whatsoever, please feel free to contact us or Payfast on email@example.com or (021) 300 - 4455 or Payflex on firstname.lastname@example.org or (010) 444 - 0004.
- What do I do if I receive a broken item in my order?
Take a picture of the broken item and send it to us either via email (email@example.com) or Whatsapp (0722579925). The time frame for this is only 24 hours from delivery time, so be sure to check your order for any damage as soon as it arrives.
- Who do we contact about receiving PR packages?
We are currently not sending out any PR packages.